Privacy policy

Overview

MatchHai is in production. This policy explains what we collect, why we collect it, and how we handle it when you use our website and related services.

Information we collect

• Information you provide: name, email, phone, city, and any details you submit in forms (e.g., waitlist or venue onboarding).
• Usage and device data: pages viewed, basic diagnostics, and device/browser information.
• Location signals: we may infer an approximate location (e.g., city) from your inputs or network signals to improve relevance.
• Cookies: small files used for basic site functionality and measurement.

How we use information

• Respond to requests and inquiries.
• Operate waitlists and venue onboarding workflows.
• Improve performance, reliability, and user experience.
• Detect and prevent abuse, fraud, or security issues.

Sharing

We do not sell your personal information. We may share limited information with service providers who help us run the website (e.g., hosting, analytics, email delivery), and only to perform those services.

Retention

We keep information only as long as needed for the purposes described above, unless a longer retention period is required for legal, security, or operational reasons.

Security

We use reasonable administrative and technical measures to protect information. No system is 100% secure, so we cannot guarantee absolute security.

Children

MatchHai is not intended for children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps.

Changes to this policy

We may update this policy from time to time. The 'Last updated' date indicates when changes were made.

Contact

If you have questions about privacy, contact us at matchhaiofficial@gmail.com.